FAQ

Frequently Asked Questions

Find answers to common questions about our agro products and services

What quality standards do your agricultural products meet?

Our products meet international quality standards including ISO 22000, HACCP, and organic certifications where applicable. We conduct rigorous quality control throughout our supply chain.

How can I place an order?

You can place an order through our website or by contacting our sales team directly via email or phone.

Can I customize my order?

Yes! We offer customization options for bulk orders. Please contact our sales team to discuss your specific requirements.

What is your minimum order quantity?

Minimum order quantities vary by product. Please contact our sales team for specific product MOQs.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and mobile payment options.

Which countries do you export to?

We export globally with particular focus on Europe, North America, and Asia. All our exports comply with international trade regulations and destination country requirements.

How do you ensure the freshness of exported products?

We use advanced packaging and storage techniques to preserve freshness and maintain product quality during transit.

What shipping methods do you use?

We offer sea freight and air freight options depending on order size and urgency. Our logistics team will recommend the most cost-effective solution for your needs.

Do you offer support for eco-project collaborations?

Yes, our advisory team is available to partner with organizations or governmental agencies on sustainable and eco-friendly agricultural projects.

What is your return policy?

We have a 30-day return policy for all our products. If you are not satisfied with your purchase, please contact us to initiate the return process.

Still have questions?

Can't find the answer you're looking for? Please contact our support team.

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